Moving a family member from their home to care / nursing facilities is one of the hardest tasks any of us has to face. We are all living longer and it is vital that wherever we choose our relative is made to feel settled and ‘at home’. When I was faced with this decision I visited many establishments in and around Folkestone, most were lovely but it was not until I stepped in to Pelham that I felt ‘at home’
Feelings are hard to quantify , but I was greeted by smiles, I could hear laughter from the conservatory and was told to sit and enjoy the garden and tea and biscuits were brought to me. To me that was home. All the staff are happy and polite and genuinely interested in you and your relative.
My aunt has been happy at Pelham for a year now, she is tanned and rested because she sits in the beautiful ( easily accessible) gardens most days when the weather allows. She has made two good friends and enjoys swapping stories and as she is almost blind, friendship is vital.
Whenever you visit, the staff are happy to see you, they remember you and who you are visiting.Whenever you ring , they are happy to chat or take the phone to your relative .
You never feel ‘ in the way ‘ even though they are all busy making Pelham run smoothly.
My aunt said ‘ all the staff are lovely ,they always have time for you’
The home is clean and sweet smelling just as you would expect in your own home.People sit in the conservatory or in the beautiful garden , they are encouraged to lend a hand with the gardening , if able.
Pelham really is as close to a ‘family home ‘ as can be achieved in the care system.